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Troubleshooting Keurig Coffee Maker: Fixing Water Pump and Filter Issues

Are you experiencing problems with your Keurig coffee maker? Have you noticed that your machine is not pumping water or that the water flow is slow?

These issues can be frustrating, especially if you rely on your Keurig to start your day off with a fresh cup of coffee. Fortunately, most problems with Keurig machines can be easily fixed with a few simple steps.

In this article, we will explore two common Keurig issues: not pumping water and clogged filters and water lines.

Problem of Keurig Not Pumping Water

If you have a Keurig coffee maker, you may have experienced the problem of it not pumping water. There could be several reasons for this issue, including limescale buildup, a clogged filter, air in water lines, a busted water pump, or the wrong type of water being used.

Let’s take a closer look at what causes this problem and how it can be solved.

Causes of Keurig Not Pumping Water

Limescale buildup is a common reason why your Keurig coffee maker stops pumping water. This is particularly true if you are using hard water to brew your coffee.

Limescale is a deposit that accumulates over time in the water lines of your machine, causing them to get clogged. This can disrupt the flow of water and result in your machine not pumping water.

Another contributing factor could be a clogged filter. When the filter in your Keurig is clogged, it restricts the flow of water, causing the machine to slow down or stop working.

The filter is responsible for removing impurities and limescale from the water as it flows through your machine. If the filter is not cleaned regularly, it can become clogged.

Air in the water lines is another possible cause of your Keurig not pumping water. This can happen when you refill the water tank without first letting out any air pockets.

When air gets trapped in the water lines, it disrupts the pressure and can cause the machine to stop pumping water. A busted water pump is another reason why your Keurig may not pump water.

The pump is responsible for creating pressure to pump water through the machine. If it is damaged or broken, it will not generate enough pressure to force water through the machine.

Finally, the type of water you use can also affect the performance of your Keurig coffee maker. If you are using distilled or mineral water, it can cause the machine to malfunction.

The ideal water for Keurig machines is filtered or bottled water.

Solutions for Keurig Not Pumping Water

If you are experiencing issues with your Keurig not pumping water, there are several steps you can take to resolve the problem. First, check the filter to see if it is clogged.

If it is, clean it thoroughly or replace it with a new one. If you are uncertain how to do this, consult the user manual or contact customer service for assistance.

If your Keurig is not pumping water due to limescale buildup, you can use a vinegar solution to clean out the water lines. Fill the water tank with equal parts water and white vinegar, then run the machine several times without a K-cup until the water tank is empty.

Rinse the tank thoroughly and refill it with clean water. Another solution is to force water through the filter by drawing the water line closed with a paper clip.

This will help to remove any blockages and restore the flow of water. You can also try shaking the water tank gently to dislodge any trapped air.

If none of these methods work, it may be time to contact customer service or have a professional repair service come and look at your Keurig coffee maker.

Clogged Filter and Water Line

A clogged filter and water line are common problems that can cause your Keurig coffee maker to stop functioning properly. Some of the symptoms of these issues include noise but no water or slow water flow.

Here’s how to fix it. Symptoms of

Clogged Filter and Water Line

A clogged filter or water line can cause a range of issues with your Keurig coffee maker.

If you are experiencing noise but no water or slow water flow, it is likely that your filter or water lines are clogged. Over time, debris and mineral deposits can accumulate, causing a blockage in the flow of water.

If you start noticing these symptoms, you need to start the cleaning process immediately. Steps to Clean

Clogged Filter and Water Line

Removing limescale buildup and debris from the filter and water line is essential to keep your Keurig functioning optimally.

Let’s take a look at some of the steps involved in cleaning these parts. First, you need to remove the water tank from the machine.

Turn off the power and unplug the machine from the outlet to ensure your safety. Next, remove the filter screws and take out the filter.

Soak the filter in vinegar or soapy water for about five minutes, then take it out and flush it thoroughly to remove all the limescale and debris. Ensure that you also clean the water line by using a needle to clean out any blockages.

Be careful during this process as it is easy to damage the water line. Rinse the filter and assembled parts thoroughly and reinsert them back into the machine.

Once you have reassembled the filter and screw it back into place, reconnect the machine and the water tank. You can now plug the machine back in and turn on the power.


If you own a Keurig coffee maker, experiencing issues with the machine is inevitable. However, with the right knowledge and tools, it is possible to solve most problems and restore your coffee maker to its optimal performance.

Clean your machine regularly to avoid clogging and mineral buildup. In addition, always use the right type of water.

Finally, if you find yourself in a situation where you need additional support, do not hesitate to contact the Keurig customer support team. They are always ready to help users with any issues that arise.

3) Presence of Air in Water Lines

If you have a Keurig coffee maker, you may experience the presence of air in the water lines. Some common symptoms of this problem include noise but no water or slow water flow.

Fortunately, there are several steps you can take to remove the air and restore the proper flow of water in your Keurig.

Symptoms of Presence of Air in Water Lines

The presence of air in the water lines can be caused by several factors, including refilling the water tank without letting out any air pockets and a poorly assembled machine. The symptoms of air trapped in the water lines are unmistakable – noise but no water or slow water flow.

If you notice that your Keurig machine is making noise but not pumping water, it is likely that there is air trapped in the water lines.

Steps to Remove Air in Water Lines

The good news is that removing the air from your Keurig machine is a simple process. Here are some of the steps involved:


Unplug the machine: Before performing any maintenance on your Keurig machine, it is important to unplug it from the power source. 2.

Remove the drip tray and water tank: The next step is to remove the drip tray and water tank from the machine. This will allow you to access the water lines and shake the machine to release any trapped air.

3. Shake machine to release trapped air: Gently shaking the Keurig machine will help to release any trapped air in the water lines.

Do this for around thirty seconds to one minute. 4.

Turn machine upside down: Turning the machine upside down will also help to release any trapped air in the water lines. Hold it upside down for around five seconds then flip it back to its normal position.

5. Draw water line closed: Using a paper clip, draw the water line closed to force the air out.

6. Start brew cycle with water: Finally, run the machine through a brew cycle with water (without a K-cup) to flush out any remaining air from the water lines.

By following these simple steps, you can quickly remove the trapped air in your Keurig machine and restore its proper function.

4) Busted Keurig Water Pump

If your Keurig coffee maker is not pumping water at all, the water pump could be busted. This can be a frustrating situation as you are not even able to brew a cup of coffee.

If you are experiencing this problem, do not panic. Here are some useful tips for how to diagnose a busted Keurig water pump and how to fix it.

Symptoms of Busted Keurig Water Pump

Some common symptoms of a busted Keurig water pump include noise but no water or no water flow at all. This is an issue that should be resolved immediately to prevent further damage to your machine.

Solution for Busted Keurig Water Pump

If you suspect that your Keurig water pump is busted, you have a few options to fix the problem. The first option is to replace the water pump.

This requires some technical knowledge and skill, so it may be best to contact Keurig’s customer support team for assistance. They can guide you through the replacement process step-by-step and help you avoid potentially damaging your machine.

Another option is to replace the entire machine. If your Keurig machine is relatively old or the water pump has been damaged beyond repair, it may be more cost-effective to purchase a new machine.

This will also give you the opportunity to upgrade to a newer model that features the latest features and technologies. In conclusion, problems with your Keurig coffee maker are bound to happen at some point, but they can be easily resolved with the right knowledge and tools.

If you encounter issues like the presence of air in the water lines or a busted water pump, simply follow the steps outlined above to fix the problem or seek the help of machine manufacturer support. With regular cleaning and maintenance, you can extend the life of your Keurig coffee maker and continue to enjoy a fresh and delicious cup of coffee every time.

5) “More Water Please” Error

If you own a Keurig coffee maker, you may have encountered the frustrating “More Water Please” error message. This error typically occurs when the machine detects that the water level in the tank is too low to brew a cup of coffee.

Understanding the symptoms and knowing how to resolve this error will help you get your Keurig back up and running smoothly. Symptoms of “More Water Please” Error

The primary symptom of the “More Water Please” error is the appearance of the error message on your Keurig’s display.

This message usually indicates that the water level in the internal tank is below the recommended level needed for brewing. It is important to take this error seriously, as attempting to brew with insufficient water can damage the machine and prevent it from functioning properly.

Solution for “More Water Please” Error

If you encounter the “More Water Please” error, there are a few simple steps you can take to resolve the issue:

1. Check the water tank: Start by checking the water tank to ensure it is not empty.

If it is empty, refill it to the recommended fill level indicated on the tank. Make sure to use clean, filtered water for optimal performance.

2. Restart the machine: After refilling the water tank, turn off the Keurig and unplug it from the power source.

Let it sit for a couple of minutes, then plug it back in and power it on. This will allow the machine to reset and reestablish communication with the water level sensor.

3. Scrub the water tank interior: If the error message persists even after refilling the water tank, it is possible that there may be mineral deposits or residue affecting the sensor’s accuracy.

In this case, remove the water tank and scrub the interior with a soft brush or sponge. Rinse it thoroughly with clean water before reinserting it into the machine.

4. Fill the water tank with clean water: If you have performed the above steps and the error message still appears, try fully emptying the water tank and refilling it with clean water.

Sometimes, impurities in the water can trigger false readings from the sensor. Using clean, filtered water should help alleviate this issue.

By following these steps, you should be able to resolve the “More Water Please” error and continue enjoying your favorite brews with your Keurig coffee maker. 6) Keurig Still Not Pumping Water?

If you have exhausted all the suggested fixes and your Keurig is still not pumping water, it can be incredibly frustrating. However, before giving up hope, there are a few additional steps you can take to address this persistent issue.

Symptoms of Persistent Keurig Water Pumping Problem

If you have already tried all the suggested fixes for a Keurig not pumping water, such as cleaning the filter, removing limescale, removing air from the water lines, and verifying water level, but you are still not getting any water flow, you may be experiencing a more complex issue. At this point, it is important to recognize the symptoms of a persistent water pumping problem, which includes the complete absence of water flow despite attempting various troubleshooting steps.

Solution for Persistent Keurig Water Pumping Problem

When you find yourself in a situation where your Keurig is still not pumping water despite your best efforts, it may be time to involve the professionals. Here are a couple of options to consider:


Contact customer service: Keurig’s customer service team can often provide guidance and support for resolving complex issues. They may offer additional troubleshooting steps specific to your model or even suggest a solution that you may not have considered.

Reach out to them via phone or their website to seek assistance. 2.

Warranty coverage: If your Keurig is still under warranty, it may be eligible for repair or replacement at no cost to you. Check the terms and conditions of your warranty to determine if your situation qualifies.

If your machine is within the warranty period, contact the manufacturer to initiate the repair process. By contacting customer service or taking advantage of your warranty coverage, you can find a resolution for the persistent water pumping problem with your Keurig coffee maker.

While it may be frustrating to encounter a seemingly unresolved issue, remember that Keurig’s customer support is there to assist you and ensure that you can resume enjoying your favorite beverages. In conclusion, if your Keurig is still not pumping water, it is important to take the necessary steps to address the issue promptly.

By following the troubleshooting steps, as well as seeking guidance from customer service or utilizing warranty coverage if applicable, you can find a solution and have your Keurig working optimally once again. Remember to properly maintain and clean your machine regularly to prevent future problems and enjoy uninterrupted coffee brewing.

7) Frequently Asked Questions (FAQ)

Resetting Your Keurig

Q: How do I reset my Keurig coffee maker? A: To reset your Keurig, simply unplug the machine from the power source and leave it unplugged for a few minutes.

This will allow the internal system to reset. Then, plug it back in and restart the machine.

Using Vinegar to Descaling

Q: Can I use vinegar to descale my Keurig? A: Yes, vinegar is a common and effective method for descaling your Keurig.

Mix equal parts white vinegar and water and fill the water reservoir with the mixture. Run the machine without a K-cup to brew several cycles until the reservoir is empty.

Then, refill the reservoir with clean water and run several more cycles to rinse out any vinegar residue.

Prime Error Message

Q: What should I do if I see a “Prime” error message on my Keurig? A: If you see a “Prime” error message on your Keurig, it means that air is trapped in the water lines and needs to be released.

To resolve this, fill the water reservoir to the recommended level and run a few brew cycles without a K-cup. This will help to flush out any air bubbles and prime the machine for brewing.

Why Descaling Keurig? Q: Why is it important to descale my Keurig?

A: Descaling is an essential maintenance task for your Keurig because it removes mineral deposits, limescale, and other impurities that accumulate over time. These deposits can interfere with the machine’s performance, affecting water flow and temperature, and resulting in less-than-optimal brewing.

Descaling your Keurig regularly helps to maintain its efficiency and extend its lifespan.

Descaling Alternatives

Q: Are there any alternatives to using vinegar for descaling my Keurig? A: Yes, if you prefer not to use vinegar, there are descaling solutions available specifically designed for coffee machines.

These solutions are formulated to effectively remove limescale and mineral deposits without leaving a strong odor or taste. Follow the instructions provided with the descaling solution to ensure proper usage.

Descaling Frequency

Q: How often should I descale my Keurig? A: The frequency of descaling depends on several factors, including the hardness of your water and how often you use your Keurig.

As a general guideline, it is recommended to descale your machine every three to six months. However, if you notice a decrease in water flow or water temperature, it may be necessary to descale more frequently.

Indicators for Descaling

Q: What are the indicators that my Keurig needs to be descaled? A: There are a few indicators that suggest it is time to descale your Keurig.

These include a decrease in water flow, longer brew times, a strange taste in your coffee, or the appearance of mineral deposits or limescale on the internal components of the machine. If you notice any of these signs, it is a good idea to descale your Keurig.

In conclusion, maintaining and troubleshooting your Keurig coffee maker can be a straightforward process with the right knowledge and steps. By knowing how to reset your Keurig, use vinegar to descale it effectively, resolve a “Prime” error message, understanding the importance of descaling, considering descaling alternatives, determining the descaling frequency, and recognizing indicators for descaling, you can keep your Keurig in top working condition and enjoy a delicious cup of coffee every time.

Remember to consult the user manual or contact customer service if you have any further questions or concerns about your specific Keurig model. In conclusion, troubleshooting common issues with Keurig coffee makers, such as the lack of water pumping or clogged filters, is essential for maintaining optimal performance.

By understanding the causes of these problems and following simple solutions, like cleaning filters and water lines, removing trapped air, and contacting customer service if necessary, users can keep their machines running smoothly. Additionally, addressing “More Water Please” errors through proper water tank maintenance and descaling with vinegar or alternative solutions ensures a reliable brewing experience.

Regular descaling and recognizing signs of a compromised water pump further contribute to the longevity of the Keurig. With these tips in mind, Keurig owners can enjoy delicious cups of coffee and a hassle-free brewing experience for years to come.

Remember, a well-maintained Keurig means consistently great coffee at your fingertips.

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